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Agent State Counts
State Desc
Brent
Brian
Cam
Candy
Chris
Daryl
Ellie
Golla
Hump
Jerry
Joy
Linda
Matt
Mel
Morris
Rene
Rob
Scott
Thiel
Unassigned
Waits
Agent State Counts
Agent State Counts
AL
0
0
9
0
0
0
0
0
0
0
9
9
0
9
9
0
9
9
9
0
0
AR
0
0
9
0
0
0
9
0
0
0
9
0
0
0
9
0
0
0
0
0
0
AZ
0
7
7
8
8
0
7
0
0
0
7
0
7
7
0
7
7
0
7
0
0
CA
0
0
98
98
0
0
0
0
0
0
0
1
0
0
0
98
0
0
0
0
0
CO
0
0
9
0
14
0
9
0
0
0
9
11
9
0
9
9
0
0
9
0
0
CT
5
0
5
0
0
0
0
0
0
0
5
0
0
0
0
0
0
0
0
0
0
DC
14
14
0
20
20
0
14
0
0
0
0
20
14
3
0
14
0
0
0
0
14
DE
0
0
0
0
0
0
0
0
0
0
0
0
1
0
0
0
0
0
0
0
3
FL
10
10
0
12
13
150
10
16
0
0
0
12
0
1
10
10
11
11
10
0
0
GA
1
1
0
0
0
0
0
0
150
0
1
0
0
0
1
1
2
2
2
0
1
IA
0
0
4
0
0
0
0
0
0
4
4
11
0
0
4
0
0
0
0
0
4
ID
0
0
4
0
0
0
0
0
0
0
4
0
1
0
0
0
0
0
0
0
0
IL
16
0
5
0
0
0
0
0
0
16
0
40
0
0
16
0
16
0
16
0
0
IN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
61
0
0
0
0
0
0
KS
8
0
0
0
0
0
8
0
0
8
8
0
0
0
0
0
11
0
0
0
0
KY
0
0
0
0
0
0
5
0
0
0
5
0
0
0
5
0
7
0
0
0
0
LA
0
0
0
0
0
0
0
0
0
0
10
25
0
0
0
0
0
0
0
0
0
MA
0
0
0
0
0
0
0
62
0
0
0
0
0
0
0
0
0
0
0
0
0
MD
0
118
0
0
0
0
0
0
0
0
0
1
118
0
1
0
0
0
0
0
118
ME
0
0
0
0
0
0
0
0
0
0
3
0
0
0
0
0
0
0
0
0
3
MI
0
0
0
0
27
0
4
0
0
4
4
0
0
0
0
4
0
0
0
0
0
MN
3
0
0
0
0
0
3
0
0
3
3
0
0
0
3
0
4
0
3
0
3
MO
5
0
0
0
0
0
5
0
0
5
3
8
0
0
5
5
0
8
5
0
0
MS
0
0
0
0
0
0
0
0
0
0
1
0
0
0
4
1
7
11
0
0
0
MT
0
0
0
0
0
0
0
0
0
0
1
0
0
0
0
0
0
0
4
0
0
NC
7
0
0
0
25
0
0
0
0
0
0
0
0
0
7
1
0
12
0
0
4
ND
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
2
0
0
NE
1
0
0
0
0
0
1
0
0
0
0
6
0
0
1
0
0
0
2
0
0
NH
0
0
0
0
14
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
NJ
0
0
0
0
66
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
NM
0
0
0
15
0
0
4
0
0
0
0
0
0
0
0
0
6
0
4
0
0
NV
0
0
0
17
0
0
0
0
0
0
0
0
0
0
4
0
5
0
0
0
0
OH
0
0
0
0
0
0
0
0
0
75
0
0
0
0
0
0
0
0
0
0
0
OK
0
0
0
0
0
0
0
0
0
0
0
0
0
80
0
0
0
0
0
0
0
OR
5
0
0
16
0
0
0
0
0
0
0
16
0
0
0
0
0
0
0
0
0
PA
4
0
0
0
33
0
0
0
0
0
0
25
0
0
1
0
0
0
0
0
0
SC
1
0
0
0
20
0
1
0
0
0
0
0
0
0
0
0
0
8
0
0
0
SD
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
13
0
0
TX
0
0
0
0
0
0
0
0
0
0
64
1
0
0
0
0
64
1
64
0
0
UT
0
0
0
8
0
0
0
0
0
0
0
4
0
0
0
0
0
0
0
0
0
VA
70
0
0
0
0
0
70
0
0
0
0
0
0
0
0
0
0
70
0
0
0
WA
0
0
0
0
0
0
0
0
0
0
0
110
0
0
0
0
0
0
0
0
0
WI
0
0
0
0
0
0
0
0
0
35
0
0
0
0
0
0
0
0
0
0
0
WV
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
18
0
0
0