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Agent State Counts
State Desc
Brent
Brian
Caleb
Cam
Candy
Chris
Daryl
Dave
Golla
Hump
Jerry
Jesse
Joy
Matt
Mel
Morris
Pope
Rene
Rob
Syd
Unassigned
Waits
Agent State Counts
Agent State Counts
AL
0
0
39
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
AR
0
0
5
0
0
0
4
0
0
4
0
0
4
0
0
0
0
0
0
5
0
0
AZ
0
0
0
0
0
0
0
103
0
0
0
0
0
0
0
0
0
0
0
0
0
0
CA
0
0
0
0
72
0
0
0
0
0
0
0
0
72
1
0
0
72
0
0
0
0
CO
0
0
12
0
0
0
0
8
0
4
0
9
8
12
0
0
8
8
0
0
0
0
CT
0
0
0
0
0
0
0
0
0
0
0
2
2
0
0
0
0
0
0
0
0
0
DC
0
0
0
0
0
0
105
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
DE
0
0
0
0
0
0
0
0
0
0
0
0
0
6
0
0
0
0
0
0
0
5
FL
0
0
0
0
21
0
20
20
22
0
0
0
0
0
20
0
0
20
0
0
0
0
GA
0
0
0
0
0
0
0
0
0
252
0
0
0
0
0
0
0
0
0
0
0
0
IA
0
0
0
0
0
0
0
1
0
0
1
3
1
0
1
0
0
0
0
0
0
1
ID
0
0
0
0
0
0
0
2
0
0
0
0
2
3
0
0
0
0
0
2
0
0
IL
0
0
0
0
0
0
0
0
0
0
47
0
0
0
47
0
0
0
0
0
0
0
IN
0
0
0
0
0
0
0
0
0
0
46
0
0
0
0
0
0
0
0
0
0
0
KS
0
0
8
0
0
0
0
6
0
0
6
0
6
0
0
0
0
0
0
0
0
0
KY
0
0
8
0
0
0
4
4
0
0
0
0
4
0
4
0
0
0
0
0
0
0
LA
0
0
4
0
0
0
0
0
0
0
0
0
3
0
3
0
0
0
0
5
0
0
MA
0
0
0
0
0
0
0
0
33
0
0
0
0
0
0
0
0
0
0
0
0
0
MD
0
150
0
150
2
150
1
0
2
0
0
1
1
2
1
150
0
2
150
1
0
1
ME
0
0
0
0
0
0
0
0
0
0
0
0
1
0
1
0
0
0
0
0
0
1
MI
0
0
0
0
0
0
3
0
0
0
3
3
3
3
3
0
3
4
0
3
0
0
MN
0
0
0
0
0
0
0
0
0
0
5
5
5
0
5
0
0
0
0
0
0
5
MO
0
0
2
0
0
0
0
2
0
0
2
0
2
0
0
0
0
3
0
2
0
0
MS
0
0
0
0
0
0
1
0
0
0
0
2
1
0
1
0
0
2
0
0
0
0
MT
0
0
0
0
0
0
0
0
0
0
0
8
7
0
0
0
0
0
0
0
0
0
NC
0
0
0
0
0
0
5
0
0
0
0
5
5
5
5
0
0
5
0
5
0
5
ND
0
0
0
0
0
0
0
0
0
0
0
0
32
0
0
0
0
0
0
0
0
0
NE
0
0
0
0
0
0
0
0
0
0
0
0
9
0
0
0
0
0
0
11
0
9
NH
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
6
NJ
0
0
0
0
0
0
0
0
0
0
0
0
0
0
24
0
0
0
0
0
0
24
NM
0
0
0
0
6
0
0
4
0
0
0
0
0
6
5
0
5
6
0
0
0
5
NV
0
0
0
0
20
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
OH
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
44
0
0
OK
0
0
14
0
0
0
0
0
0
0
0
0
9
0
0
0
0
9
0
13
0
0
OR
0
0
0
0
3
0
0
0
0
0
0
2
1
3
0
0
0
2
0
3
0
0
PA
0
0
0
0
0
0
0
0
0
0
0
67
1
0
0
0
67
0
0
0
0
45
SC
0
0
11
0
0
0
3
0
0
0
0
0
0
0
0
0
0
3
0
10
0
0
SD
0
0
0
0
0
0
0
0
0
0
0
38
0
0
0
0
0
0
0
0
0
0
TN
0
0
0
0
0
0
4
0
0
0
0
0
0
0
0
0
10
0
0
22
0
0
TX
0
0
0
0
0
0
0
0
0
0
0
29
0
0
29
0
29
0
0
0
0
0
UT
0
0
0
0
5
0
0
0
0
0
0
0
0
0
0
0
0
3
0
0
0
0
VA
0
0
0
0
1
0
0
0
0
0
0
0
43
0
0
0
0
0
0
0
0
43
WA
0
0
0
0
16
0
0
0
0
0
0
16
0
19
0
0
0
11
0
17
0
0
WI
0
0
0
0
0
0
0
0
0
0
40
0
0
0
0
0
27
0
0
0
0
0
WV
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0
0
0
0
0
WY
0
0
0
0
0
0
0
0
0
0
0
48
0
0
0
0
0
0
0
0
0
0